Privacy Policy Statement

Your privacy is a key priority at Thalyvent. We follow Canadian privacy laws and are committed to protecting your personal data whenever you access our services or communicate with us.

Information We Collect

We only collect information that is necessary to deliver and enhance our services for you. This includes:

• Contact information, such as your name, email address, or phone number, provided directly by you.
• Details shared through communication, such as feedback, consultation notes, or session preferences you voluntarily specify.
• Technical data, including device identifiers, browser type, and access time, gathered automatically when you use our website.
• Cookies and similar technologies to remember your website preferences and provide a smoother user experience.

How We Use Your Information

Your data supports our ability to communicate with you and serve your needs effectively.

• Responding to your inquiries, requests, and service questions.
• Improving and customizing your experience with our services and communications.
• Maintaining security and safeguarding the confidentiality of your information.
• Analyzing trends and technical usage for service development and optimization.

Our Legal Basis

We process your data in accordance with Canadian privacy law and with your informed consent.

Consent, service necessity, and legitimate interest guide our data use. You may withdraw consent anytime, though this may affect certain service features.

Sharing Info

We never sell your information. Sharing happens only as required for our core service or legal compliance.

• Data may be shared with trusted service providers helping with website or service delivery, always under strict confidentiality agreements.
• Legal requests or obligations may require us to share certain information as directed by Canadian authorities.
• In rare cases, anonymous data trends may be used for aggregate reporting to improve service quality, never to identify individuals.

Data Security

We use secure systems, regular audits, and up-to-date safeguards to protect your personal data from unauthorized access or loss. Only authorized team members have access, and your confidentiality is always respected when working with our professionals.

Your Rights

You have the right to access, correct, or request deletion of your information.

• Request access to the personal data we hold about you at any time.
• Ask us to correct incomplete or outdated information relating to your account.
• Request deletion of your personal data if it's no longer required for service delivery.
• Withdraw your consent for future data collection except as required for ongoing services.

Cookies Policy

Cookies remember your preferences, support secure logins, and help personalize your experience. You can disable cookies in your browser, but some website features may not work as intended without them.

Cookie settings Cookie settings

Contact us

For privacy questions or requests, contact us using the details below.

Policy Changes Notice

We update our policy when necessary to address changes in law or practice. Check this page regularly for updates.